Your shopping cart is empty.

Terms and Conditions

1.1. Acceptance of Terms: By accessing or using the Site, you agree to these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Site.
1.2. Changes to Terms: We reserve the right to modify these Terms at any time. Changes will be posted on this page, and the date at the top will be updated. Your continued use of the Site following any changes constitutes acceptance of those changes.

2.1. Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, current, or error-free.
2.2. Pricing: All prices are subject to change without notice. Prices listed on the Site are in Singapore Dollars (SGD) and do not include applicable taxes or shipping charges.
2.3. Availability: Product availability is subject to change. We reserve the right to limit quantities or discontinue products at any time without notice.

3.1. Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or reject your order at our discretion.
3.2. Payment: We accept various forms of payment as indicated on the Site. By providing payment information, you represent and warrant that you are authorized to use the payment method.
3.3. Order Confirmation: After placing an order, you will receive an email confirmation. This email is only an acknowledgment of receipt, not an acceptance of your order

4.1. Shipping Policy: We ship to addresses within Singapore. Shipping fees and estimated delivery times will be provided at checkout.
4.2. Delivery: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers.
4.3. Risk of Loss: The risk of loss for products passes to you upon delivery to the carrier.

5.1. Return Policy: Please refer to our Return Policy for detailed information on returns, exchanges, and refunds.
5.2. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 5 days of delivery. We will arrange for a replacement or refund.

6.1. Limited Warranty: We warrant that our products will be free from defects in material and workmanship. This warranty is limited to the supplier warranty.
6.2. Disclaimer of Warranties: Except as expressly provided, the Site and products are provided "as is" without warranty of any kind, either express or implied.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of the Site or products.

8.1. General: Four Paws shall not be held liable for any damages resulting from the use of this Site or the products purchased through this Site. The User shall also indemnify and hold Four Paws, its employees, and partners harmless from any claims, demands, actions, proceedings, liabilities (including statutory and third-party liabilities) arising from the User's use of the Site and/or Services or any breach of the Terms of Use by the User.
8.2. No Guarantee: We make no guarantees about the accuracy, reliability, or completeness of the content on this Site.
8.3. Health and Safety: While we take measures to ensure the health and safety of the pets we sell, we cannot be held liable for any health issues that arise after purchase due to factors beyond our control.

All content on the Site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws.

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.